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Microsoft recalls millions of defective power cords in the US and Canada

Posted under Product Liability

A product recall was recently issued by Microsoft affecting approximately 2.25 million portable computer power cords that may malfunction and cause harm to consumers, according to cpsc.gov.

According to reports, Microsoft is recalling the AC power cords included with the “Surface Pro 2” and “Surface Pro 3” computers. The power cords in the two models of Surface Pros may catch fire or cause electric shock to consumers. Reports of at least 56 incidents of overheating and fire were received by Microsoft, five of which included consumer complaints of electrical shock.

An estimated 190,000 of the recalled power cords were located in Canada. Aside from the power cords sold in a bundle with computers, Surface Pro power cords that are sold separately are also affected by the recall. People who have the defective power cords are advised to stop using them and notify Microsoft to get a free replacement.

Innocent consumers suffer injuries from defective products far too frequently. If you or someone you love has been injured by a defective product, contact the product liability attorneys of Habush Habush & Rottier S.C.® today at (800) 242-2874.